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What to do in an
accident
1. Do not admit
liability, just state facts.
2. Write down vital details
immediately.
Accident report:
Date/time of accident:
Location of accident:
Other
drivers details:
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Name
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Phone
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Address
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Licence No
-
Make of Car
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Reg
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Insurance Co
3. Notify
the police if:
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the other driver does not stop
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the other driver does not exchange details
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the other driver appears to be under the influence of
drugs/alcohol
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the other driver is offensive or threatening
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someone is injured
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any vehicle needs towing
If an accident has occurred:
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Contact your insurance company and lodge a claim.
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Obtain a written quote. (if the vehicle is not driveable, Stud
Park Panels can help you towing at your expense).It is your right
to choose the repairer for your vehicle, with the exception of
AAMI.
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If dealing with Stud Park Panels we will liaise with your
insurance company to arrange the assessment of your vehicle and an
Authority to Repair.
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Stud Park Panels will organise, at the customer's convenience,
when to book the vehicle in for repairs. If the vehicle is non
driveable we will arrange pick up, and repairs will commence as
soon as possible.
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Stud Park Panels will liaise with your insurance company to
have your vehicle quoted, assessed and repaired on your behalf,
without compromising the quality of our work.
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When repairs have commenced, the customer is kept fully
informed on the progress of the vehicle until completed.
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When repairs are completed,
the customer is contacted to arrange pick up.
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Should a customer be unsure of how to handle a claim, Stud
Park Panels will help you take the necessary steps to a hassle
free claim and quality workmanship.
Email
us for any further information
you may need or to enquire about booking your vehicle in for
repair.
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